Beyond Structured Settlements

Ohio NAELA 2012 UnProgram

For the past several years, the National Academy of Elder Law Attorneys (NAELA) has featured "UnPrograms" as part of its educational curriculum. Earlier this week, Patrick Hindert, S2KM's primary blog author and a NAELA member, attended the Ohio NAELA 2012 UnProgram as a participant.

What is an UnProgram? NAELA's UnPrograms are moderated group discussions about specific topics. The topics typically are identified in advance and the discussions are informal. The handouts for the NAELA Ohio Chapter's 2012 UnProgram were limited to: a list of topics; suggested "Ground Rules", and a one-page evaluation form.

Compared with traditional conference lectures and panels, NAELA's UnProgram discussions are informal and encourage participation by all attendees.The discussions frequently focus on practice issues or actual cases and result in the exchange of ideas and best practices.

Based upon S2KM's limited experience with UnPrograms, these discussions seem to work best with less than 15 participants per topic. For larger groups, participants select from among multiple discussions which occur simultaneously and require space planning. Although it helps to have a moderator with specific subject matter expertise, subject matter experts inevitably emerge during the discussions. Individual discussions can vary in time allotments.

The agenda for the Ohio NAELA two day UnProgram featured topics suggested in advance by participants:

• Increasing efficiency and profits with technology.
• Cloud computing.
• How to market and expand an Elder Law practice.
• How Elder Law and Special Needs Law differ.
• Using care managers.
• Medicaid issues - planning scenarios; estate recoveries; eligibility issues; appeals process; spend down options; annuities; promissory notes; home exemption.
• Veterans benefit issues - planning priorities; irrevocable trusts; proposed pension legislation.
• Special pensions.
• Structured settlements and settlement planning.

Some of the "Ground Rules" for the Ohio NAELA UnProgram:

• Participants are encouraged to be polite and warned not to interrupt other participants.
• Participants are encouraged to ask any and all appropriate questions.
• Participants can politely decline to answer any questions.
• Discussions about fees and other issues that violate anti-trust law are prohibited.
• All other ideas are welcome and encouraged.
• The moderator is directed to monitor individual input to encourage broad participation.
• Break out sessions are suggested if and when a subset of participants want to discuss a specific subtopic or related topic.
• When participants become disinterested in a discussion topic, they are encouraged to move to another group.
• Groups are not expected to backtrack when new participants are late entering a discussion.
• Individual participants are encouraged to continue discussions during breaks and meals.

Although Ohio NAELA's UnProgram organizers did not attempt to integrate Internet use or Internet resources into the 2012 UnProgram, the UnProgram's informal, horizontal format appears well-suited for both synchronous and asynchronous Internet adaptibility. Private wikis with discussion features could prove especially valuable for organizing, capturing and leveraging the considerable knowledge generated by the Ohio NAELA UnProgram.

Additional resources and information about Internet-based knowledge management (KM):

• For attorneys - see the public wiki and related concept map (with embedded links) S2KM developed with Denham Grey and Barbara Bowen in 2006 introducing web 2.0 for lawyers.
• For structured settlements - see the structured settlement wiki.

SSP and NSSTA 2011 Annual Meetings - 6

Both the Society of Settlement Planners (SSP) and the National Structured Settlement Trade Association (NSSTA) featured internet experts as part of their 2011 educational programs.

SSP's speakers, Mark Wahlstrom and Joe Didier, focused primarily on internet marketing and recommended expanded business use of web-based social media tools such as podcasts, blogs, Facebook, Twitter and Linkedin. Wahlstrom offered one especially insightful and negative cultural observation about the structured settlement industry as it attempts to transition from pre-internet to web-based business models, processes and skill sets: "We do not share ideas well in our industry."

NSSTA's speaker, LuAnn Reeb, also discussed internet marketing and social media tools in the context of "business communications today". Her emphasis, however, was more on the importance of learning web-based skill sets and how web-based conversations are replacing traditional one-directional marketing techniques.

How far structured settlement stakeholders must still go to successfully transition their business to the Internet was summed up humorously by one SSP wag who asked speaker Didier at the conclusion of his presentation: "So, are you saying that this Internet thing is really important?"

Assuming the answer is "yes", neither SSP nor NSSTA has articulated any identifiable learning strategy to help members transition from pre-internet to web-based business models, processes and skill sets. At best, their 2011 educational programs will encourage some members to sign-up for Linkedin, Twitter, or Facebook.

S2KM comments and recommendations:

• The structured settlement and settlement planning industries currently function primarily using old (pre-internet) business models, rules, skill sets, tools and culture.
• Web-based business activity introduces new business rules, creates new business models and culture, and requires new skill sets and tools.
• In the words of Kevin Kelly, an internet business pioneer: “as innovation accelerates, abandoning the highly successful in order to escape from its eventual obsolescence becomes the most difficult and yet most essential task.”
• Lectures represent an ineffective teaching method for learning Internet skill sets and tools.
• To help their members accelerate and improve their business transition to the internet, SSP and NSSTA could:
  • Place a greater educational priority on helping members understand the Internet business environment and learn web-based skill sets and tools.
  • Sponsor related workshops utilizing appropriate educational venues. See, for example, The METS Center.
  • Begin utilizing web-based tools (other than email and listserves) to improve committee functions and teach committee members how to collaborate online.
  • Encourage more members to publish, read and subscribe to online blogs, podcasts and wikis.
  • Expand (or create) references in Wikipedia for "structured settlement", "settlement planning" and related vocabulary.
• Advice for structured settlement and settlement planning stakeholders who consider themselves knowledge workers and want to successfully transition their knowledge and work processes to the internet - with or without assistance from SSP and NSSTA:
  • Learn more about web 2.0 and web-based knowledge management (KM).
  • Identify (inventory and/or map) your personal and collaborative (company; industry) knowledge.
  • Learn how to capture your knowledge in formats you can publish and share online (publicly and/or privately).
  • Identify and connect with online knowledge leaders and resources for structured settlements and/or settlement planning.
  • Learn more about web-based organizational concepts such as personal KM, social networks, communities of practice (COPs) and folksonomies.
  • Learn to utilize web-based cultural best practices such as knowledge sharing and continuous learning.

For visual examples of how one company captures structured settlement knowledge, see this Flickr page created by The Settlement Services Group (TSSG). Click on individual diagrams to enlarge.

For complete S2KM reporting about the SSP and NSSTA 2011 annual meetings, see the structured settlement wiki.

NAELA Special Needs Summit - 3

This S2KM blog post strategically analyzes the National Academy of Elder Law Attorneys (NAELA) 2010 Special Needs Summit from an Internet-based knowledge management (KM) perspective. The NAELA Special Needs Summit occurred February 25-27 in New Orleans. Prior S2KM blog posts summarized the NAELA Special Needs Summit and analyzed the NAELA Special Needs Summit from a structured settlement perspective.

This S2KM review also considers a March 9, 2010 Web 2.0 webinar for NAELA members by Mark Miller titled "Web 2.0: The Good, the Bad and the Ugly". Miller is Chief Operating Officer of ElderLawAnswers; General Manager of Lawyers Life Network; and Director of Operations and Business Development for the Academy of Special Needs Planners. Miller has more than 15 years experience in sales and business development for web-based service providers.

Positives

• Knowledge resources - Whether the subject is elder law, special needs law or personal injury settlement law, NAELA's membership possesses substantial knowledge resources. Specific to disabled persons, NAELA's knowledge encompasses technical legal knowledge as well as relationship knowledge with disability leaders and disability community stakeholders.
• Knowledge culture - NAELA promotes and prioritizes legal scholarship. Examples include: the NAELA Journal and NAELA's annual writing prize for law students. NAELA promotes and practices knowledge sharing. NAELA's unprograms offer a non-hierarchical and interactive learning alternative to traditional lectures. Compared with traditional lectures, NAELA's unprogram learning model is more comparable with how collaborative learning occurs on the Internet.
• Focus on web 2.0 - NAELA has identified and offered learning resources on web 2.0 and social network technologies. In addition to Mark Miller's March 9, 2010 web 2.0 presentation, NAELA also featured S2KM's web 2.0 for lawyers wiki at its 2008 National Symposium.
• Mark Miller's web 2.0 presentation - Miller's 90 minute web 2.0 presentation was comprehensive. It highlighted many web 2.0 features, tools, and developments and offered advice for NAELA members about blogging; podcasting; web-site design; search engine optimization; news feeds; key word searches; social media; and emerging tools.
• Web 2.0 examples - a growing number of NAELA members, and non-NAELA special needs attorneys, have experimented with web 2.0 tools - especially blogs and podcasts. Examples of special needs and elder law blogs:
  • Harry Margolis
  • David Lillesand
  • Frank Johns
  • Patricia Kefalas
  • John Campbell

Negatives

• Web 2.0 learning disconnect
  • Neither the NAELA Special Needs Summit nor Miller's web 2.0 webinar made any attempt to integrate the web 2.0 medium itself into their learning programs.
  • If "the medium is the message" (to quote Marshall McLuhan), NAELA has not yet processed or responded to that message from a web 2.0 learning perspective.
  • NAELA's conference was typical of almost all professional association education conferences. Learning takes place in multi-purpose hotel meeting rooms with no Internet resources or integration. Laptops are discouraged by the general failure to provide power outlets. With the notable exception of NAELA's unprograms, the speakers lecture with limited audience interaction. Supplemental learning resources include power points, hardcopy handouts or web 1.0 flash disks.
  • Miller's web 2.0 webinar utilized a traditional web 1.0 powerpoint. His extensive presentation was lecture format with limited interactivity and no asynchronous features.
  • Typical of most introductions to the Internet, Miller's web 2.0 webinar focused primarily on identity and marketing - with no discussion about whether and how web 2.0 can enhance and accelerate learning or what learning issues and strategies occur with web 2.0.
  • As one example of a web 2.0 learning issue, many college professors (the paragons of old school learning) are banning laptops from their classroom and view in-class Internet surfing as a distraction. These paragons, however, typically lack any ability to integrate discussions (example: Socratic teaching) or Internet resources into their classroom experience. Their teaching model is a hierarchical lecture which is contrary to how the web 2.0 Internet functions.
  • Teaching web 2.0 using web 1.0 (or predecessor technologies) is akin to trying to teach people to swim or play basketball in a traditional classroom - using hardcopy text with no diagrams - instead of utilizing a swimming pool or a basketball court. After an hour or a semester in the classroom, the students still won't be able to swim or play basketball.
• Role of knowledge management
  • NAELA's members all qualify as knowledge workers. Without specifically studying knowledge management, NAELA has spent 25 years helping its members identify, expand and manage knowledge.
  • The changing Internet medium (currently web 2.0 featuring social network technologies) prioritizes knowledge and how you manage knowledge:
    • Knowledge generally becomes more transferrable and complex.
    • New knowledge tools, systems, networks, teams and leaders emerge.
    • New business models evolve requiring online skill sets and related knowledge services.
  • Unless NAELA and its members study and understand Internet-based knowledge management, how will they successfully transfer their professional knowledge (including relationship knowledge) to web 2.0?
  • And what happens to those professionals and professional associations who are slow (or unable) to successfully transfer their knowledge to the Internet? How will they compete? Who will want (or allow) them to participate on Internet-based knowledge teams and networks?
  • Neither Miller's web 2.0 webinar nor NAELA's first-ever Special Needs Summit discussed knowledge management.
  • How could knowledge management have improved the NAELA Special Needs Summit? As one example, the NAELA Summit made no attempt to define special needs law or to differentiate special needs law from elder law or personal injury settlement law. NAELA could have used (and still could use) various types of knowledge maps to:
    • Define these strategically important knowledge domains and related knowledge boundaries;
    • Identify stakeholders and online learning resources within each community of practice;
    • Highlight transactional events and transferable knowledge opportunities for NAELA members within each knowledge domain.

Unsolicited Recommendations for NAELA

• Continue to study Internet-based knowledge management - focusing on web 2.0 and social network technologies.
• Develop a web 2.0 learning strategy:
  • Utilizing appropriate learning environments, teachers and tools.
  • Introducing participants to online culture, organizational theory and functional skill sets through actual experience.
  • Integrating web 2.0 learning into NAELA's other educational programs.

For Additional Information see:

• Denham Grey's KM wiki
• S2KM prior blog posts
  • Web 2.0 for Lawyers Concept Map - featuring Barbara Bowen
  • Knowledge Management and Structured Settlements

Web 2.0 Update

S2KM's blog encourages collaborative thinking and commentary about the impact of the Internet on four overlapping markets:

• Structured settlements;
• Personal injury settlement planning;
• Special needs planning; and
• The secondary insurance markets.

S2KM's coverage includes information and observations about industry leaders and trade associations as they transition to the Internet - especially their use of web 2.0 tools to communicate, learn and collaborate.

Several notable web 2.0 developments have occurred in 2008 within the vertical markets and topics S2KM follows.

Special Needs Blogs - From a web 2.0 perspective, S2KM views elder law and special needs attorneys as advanced knowledge workers using outdated tools. Their traditional knowledge training (examples: law schools; CELA); values (example: sharing knowledge) and tools (examples: hardcopy textbooks; F2F conferences; digital publishing; listservs) are strong and positive for web 2.0.  To date, however, these lawyers and their associations have created almost no web 2.0 imprint or impact. Transition indicators exist - especially web 2.0 conference discussions and industry leaders emerging as bloggers.  The special needs bloggers are important for several markets because they address issues and laws for disabled persons. S2KM subscribes to four special needs legal blogs (as of July 7, 2008) each of which is new and/or revised in 2008:

• David Lillesand - Lillesand was a featured speaker at the SSP and ASNP 2008 Annual Meetings where he addressed structured settlement Medicaid issues. Recent Lillesand blog posts:
  • New POMS for special needs trusts - Atlanta
  • Relationship of SSDI, SSI, Medicare and Medicaid
  • How SSA decides and processes a disability claim
  • Lillesand's ASNP presentation
  • Special needs trust Q and A booklet
• Patti Dudek - Dudek is member and frequent speaker at NAELA and ASNP. Dudek participates in NAELA's member-only listserv. From a web 2.0 perspective, a listserv is a good tool to pre-launch and link wikis, blogs, podcasts and concept maps. Recent Dudek blog posts:
  • The Case for Inclusion 2008 community rankings
  • Proposed changes to the Social Security appeals process
  • The ADA Amendments Act
  • Long-term care case
• Diedre Wachbrit - With Harry Margolis and Vincent Russo, Wachbrit is a founder of, and featured speaker at, the Academy of Special Needs Planners (ASNP). Recent Wachbrit blog posts:
  • New special needs treatise
  • Government services harder to get
  • Autism studies
  • MetLife survey - assisted living costs

• Frank Johns (added July 7, 2008) - Johns is a leading writer and speaker about elder law, special needs and settlement planning issues. Johns also serves as the current editor of the NAELA Journal.  Recent Johns' blog posts:
  • Freedom and independence with a twist
  • New Medicaid restrictions
  • Divorce among the elderly
  • Four core values

• John Campbell (added July 14, 2008) - John Campbell, a leading special needs attorney who writes about structured settlement and settlement planning issues, has published a new blog.    John has also added valuable commentary to other blogs.  See, for example, John's comments about S2KM's January 16, 2008 blog post titled "Medicare, Medicaid and SCHIP Extension Act of 2007". Congratulations and good luck to John and other special needs bloggers.

LBN Developments

• The Legal Broadcast Network (LBN) has introduced Tim Butler as its new CEO and announced a successful LBN venture capital funding.
• According to LBN Chairman Mark Wahlstrom: "You are going to see a major expansion in our shows, channels, commentators and offerings, not the least of which is going to be a substantial build out of The Settlement Channel and it's content and sponsors".
• Wahlstrom also announced LBN's formation of Speaking of Settlements, which Wahlstrom characterizes as "a complete professional network in which any settlement professional, lawyer or legal professional can fill out a profile for free, start a blog, post video or audio content or create discussion boards and rooms".

Luis Suarez' Article

• Luis Suarez, a Knowledge Management (KM) consultant in the IBM Global Business Services division, is a leading KM blogger and commentator. In 2006, S2KM reported on Suarez'  visit to Cincinnati and the resulting KM discussions with Denham Grey.
• Earlier this week, a Suarez article, titled "I Freed Myself from Email's Grip", was featured in the New York Times.
• Suarez' blog provides commentary and links to the article.
  • Suarez' conclusion: "As a communication tool e-mail can be a good thing; however, as a collaboration tool it lacks some of the most significant elements from any kind of collaboration: openness, transparency, taking responsibility & ownership, co-authorship, co-llaborate ..." (Suarez' emphasis).
  • Suarez' alternative: Instead of individual email responses, Suarez has substituted instant messages, blogs, wikis - and telephones including skype.

S2KM 2008 Wikis - S2KM recommends wikis (public and private) as powerful, simple and inexpensive web 2.0 tools for Internet-based knowledge workers. S2KM has continued to publish and update public wikis during 2008 including:

• Web 2.0 for Lawyers - S2KM's Web 2.0 for Lawyers Wiki was updated for the 2008 NAELA Symposium - and featured in a 2008 LBN podcast interview with Scott Drake.
• Structured Settlement - S2KM published the Structured Settlement Wiki on March 24, 2008. 

Selected S2KM blog posts (2004-2008) about other KM and web 2.0 topics:

• KM and Law
• Legal Blogs and Taxonomies
• Web 2.0 for Lawyers
• Web 2.0 for Lawyers Concept Map
• KM and Structured Settlements
• Concept Maps
• Social Networks
• Introduction to Podcasting

2008 NAELA Symposium - 2

This blog post looks at the National Academy of Elder Law Attorneys (NAELA) and elder law certification (CELA) from the perspective of knowledge management (KM) and web 2.0. S2KM's prior blog post (2008 NAELA Symposium-1) featured S2KM's "Web 2.0 for Lawyers" wiki  plus a NAELA-specific podcast interview by Scott Drake for the Legal Broadcast Network (LBN) with Patrick Hindert, S2KM's Managing Director and blog author.

Knowledge Management (KM) means organizing knowledge to achieve productive work, competitive advantage and business value. KM provides a professional discipline to personalize advancing Internet technologies and to help knowledge workers understand and manage personal, organizational and industry knowledge.

Here are some recommended KM learning resources for NAELA members:

• Wikipedia definitions for
  • Knowledge management
  • Elder law
• Google searches for
  • Knowledge management
  • Elder law
  • Elder law wikis
  • Elder law blogs
  • Elder law podcasts
• Denham Grey's
  • KM wiki
  • Knowledge Sharing and Social Software
• Web 2.0 for Lawyers Concept Map - Dr. Barbara Bowen
• Selected blogs featuring KM and law
  • Lessig 2.0 - Lawrence Lessig
  • DennisKennedy.com - Dennis Kennedy
  • Law X.0 - Ian Best
• S2KM blog posts
  • Web 2.0 for Lawyers
  • Concept Maps
  • Introduction to Podcasting
  • KM and Law
  • KM and Structured Settlements

From a traditional (pre-web 2.0) KM perspective, NAELA represents an "advanced" and knowledge-intensive community of practice. NAELA's community knowledge is displayed on the NAELA website as well as the website of the National Elder Law Foundation (NELF) which sponsors and manages the Certified Elder Law Attorney (CELA) program.

In addition to the CELA program and the several hardcopy elder law textbooks CELA recommends as learning resources, NAELA captures and distributes knowledge in many formats including:

• NAELA's website - an excellent example of a web 1.0 website;
  
• NAELA conferences - including hardcopy handouts, CD Roms, and audio tapes;
• NAELA Journal - an academic journal featuring articles by leading elder law attorneys and professors;
• NAELA News - a magazine featuring additional articles by leading elder law attorneys and professors;
• NAELA Listserv - an online tool for NAELA members to communicate about substantive legal issues.  

Question: what is striking about NAELA's "advanced" knowledge-intensive community of practice?

Answer: NAELA currently does not offer its 4400 members any:

• Web 2.0 resources; or
  
• Web 2.0 applications; or
• Web 2.0 learning strategies.  

NAELA's web 2.0 shortcomings are shared by almost every other professional trade association S2KM follows. AAPD, featuring two association blogs, represents the singular exception that proves the rule. Because of NAELA's strong knowledge foundation and orientation, however, this author predicts NAELA and its professional members will become successful adapters of web 2.0 tools and technologies.  It is time for NAELA to begin this transition.

2007 Advanced Elder Law Institute

The National Academy of Elder Law Attorneys (NAELA) hosted its 2007 Advanced Elder Law Institute November 2-4 at The Peabody Hotel in Memphis, Tennessee under the leadership of NAELA's 2007 President Mark Shalloway and NAELA's 2007 Institute Chair Christine A. Alsop.

Titled "Elder Law and Advocacy: It's Now or Never", the NAELA conference featured 24 outstanding and diverse presentations. In addition to 275 NAELA members, 23 law students attended. NAELA's 2007 law school writing competition attracted 26 submissions.

Highlights from the Advanced Elder Law Institute:

• The 24 presentations included four breakout sessions offering multiple program options plus extensive supporting written materials.
• Tim Nay and Stephen Dale were honored as recipients of NAELA's 2007 Powley Award and Gelardi UnAward respectively.
• Mariam Piven Cotler, a bioethicist, presented the 2007 Clifton Kruse, Jr. Professionalism and Ethics Luncheon address.
• 21 exhibitors confirmed a growing awareness that NAELA's 4700 members represent an important market for many product and service providers.
• NAELA's Not Ready For Prime Time Players performed two amusing scenes from "Sly Fox" with proceeds donated to the Alzheimer's Association of Memphis.
• NAELA's PAC sponsored a tour of Graceland with dinner at the Elvis Presley Car Museum.
• NAELA's President Mark Shalloway impersonated "The King" (born in 1935) as a 72 year old senior citizen complete with walking supporter and nurses.

From a structured settlement perspective, the following NAELA presentations were especially valuable:   

• "Representing the Unwary Client After the Purchase of Unsuitable Annuities"
  
  • Andrew S. Friedman, an Arizona plaintiff attorney who specializes in class action lawsuits, summarized current class action lawsuits against insurers and insurance agents who sell deferred annuities to senior citizens.
  • None of the defendants Friedman identified appear to be NSSTA or SSP members.
  • Although the annuity products (equity-indexed vs. fixed annuities) and the sales targets (elderly persons vs. personal injury victims) are different, structured settlements (at least the primary market) appear to share many of the business practices Friedman described.
  • According to Friedman:
    • The equity-indexed annuities are sold through "independent insurance agents";
    • Many of these insurance agents:
      • Promote their professional expertise with:
        • Bogus credentials (example: "Certified Estate Planning Specialist") resulting from a one or two day "certification program"; and
        • Assurances that state insurance departments regulate insurance sales practices - which, according to Friedman, is totally inadequate to prevent sales abuses.
      • Invariably recommend annuities and do not sell any other product;
      • Do not undertake any due diligence to prevent misleading or incomplete sales presentations;
      • Promise high rates of return, safety, liquidity and assets sheltered from potential creditors with no taxation;
      • Intentionally conceal or fail to disclose important information about their products;
      • Engage in the unauthorized practice of law;
      • Make sales misrepresentations and omissions - for example: "you don't pay me anything".
      • Develop marketing and sales materials that appeal to vulnerable elderly investors and exploit their fears of risky or insecure investments and living out their retirement years without financial security.
    • The insurance companies pretend to be innocent and to know nothing about these allegedly unethical business practices;
    • The class litigation claims include RICO conspiracy charges against three groups:
      • Annuity companies;
      • Insurance sales agents;
      • Related companies that assist with product development, marketing and administration.
• "Advocating for the Most Vulnerable: Financial Exploitation Lawsuits to Discover and Recover Assets Stolen from Persons with Disabilities"
  • Charles P. Golbert, Deputy Public Guardian for the Office of the Cook County Public Guardian, explained how financial exploitation of elderly and disabled persons is becoming more common and widespread.
  • Golbert summarized the common legal theories for recovery:
    • Incapacity;
    • Undue influence, coercion and duress;
    • Breach of fiduciary duty; and
    • Fraud.
• "Comprehensive Representation of Personal Injury Plaintiffs and Special Needs Trusts"
  • Frank Johns, an expert in disability rights, special needs trusts and legal ethics, outlined a process for elder law attorneys to negotiate their engagement for special needs trusts in personal injury litigation.
  • Johns' presentation included annotated documentation addressing as many as five potential roles for elder law attorneys:
    • Drafting the special needs trust;
    • Appearing in court to obtain approval of the trust;
    • Drafting a qualified settlement fund;
    • Administering a qualified settlement fund;
    • Drafting an RFP for potential structured settlement consultants;
  • Johns' proposed RFP for structured settlement consultants:
    • Addresses structured settlement:
      • Roles;
      • Expertise; and
      • Services.
    • Does not currently address structured settlement compensation issues.
• Clifton Kruse, Jr. Professionalism and Ethics Luncheon Address
  • Miriam Piven Cotler's presentation was one of multiple NAELA programs that addressed ethical issues;
  • Cotler warned against common perceptions and misperceptions about the elderly including the dangers of becoming paternalistic.
  • According to Cotler, when the primary issues relate to power and control, "you can forget about ethics".
• "Why Can't We All Just Get Along: The Battle Between Special Needs Trusts, Retirement Accounts and Tax Rules"
  • Bradley J. Frigon, a NAELA Director who recently participated as a featured speaker at the NSSTA 2007 Fall Regional Meeting, addressed this complicated relationship of overlapping and sometimes conflicting laws.
  • One recommended follow-up would be a similar presentation about the relationship among special needs trusts, personal injury settlements and tax rules.   
    
  • Concept maps represent a valuable communication tool for explaining and discussing complex overlapping legal rules.

Congratulations to NAELA for an educational and enjoyable Advanced Elder Law Institute.  NAELA's 20th Anniversary 2008 Symposium will take place May 14-18 at the  Hyatt Regency Maui Resort and Spa.

For additional S2KM reporting about NAELA, see:

• NAELA Annuity Policy White Paper
• NAELA 2006 Advanced Institute
   

Web 2.0 for Lawyers Concept Map

This blog post re-publishes an updated S2KM concept map titled "How Web 2.0 Impacts Lawyers" developed with Dr. Barbara Bowen, Managing Director of Sound Knowledge Strategies.

Related resources:

• Barbara's audio interviews with Ned Arthur of Truffle Media Networks:
  • S2KM Podcast Tape 10 - discussing the "Web 2.0 for Lawyers" concept map;
  • S2KM Podcast Tape 4 - introducing Barbara and concept maps.
• A "Web 2.0 for Lawyers" wiki developed with Denham Grey and featuring Barbara's concept map.
• A blog post by Luis Suarez about the evolution of Knowledge Management.

In addition to Barbara's audio interviews, the Web 2.0 for Lawyers concept map includes:

• Six (6) embedded (linked and related) concept maps
• Improved links for:
  • Web 2.0 Google searches
  • Web 2.0 commentators including:
    
    • Tim O'Reilly
    • Dion Hinchcliffe
  • Web 2.0 commentators who focus on lawyers including:
    
    • Professor Lawrence Lessig; and
    • The Kennedy-Mighell Report.

S2KM will continue to feature leading "Web 2.0 for Lawyers" commentary and resources on this blog - including periodic updates and improvements for the S2KM-sponsored Web 2.0 for Lawyers concept map and wiki.

S2KM Podcast Review - 1

This blog post highlights and summarizes S2KM's first six audio podcasts which can be subscribed to and are accessible from the upper left corner of S2KM's blog: "Beyond Structured Settlements". Future S2KM reviews will also highlight podcasts from other structured settlement podcast sites including Ringler Radio, The Settlement Channel and The Factoring Channel.

Truffle Media Networks - S2KM initiated its own podcast channel (S2KM Podcast Channel) June 10, 2007 in collaboration with Truffle Media Networks.  Ned Arthur of Truffle Media hosts S2KM's podcasts. During the past six weeks, S2KM and Truffle Media have begun to develop a collaborative public podcast library.  We intend to continue this collaboration throughout 2007.

Preliminary S2KM podcasts focus on these topics and people:

Participant introductions

• Ned Arthur - S2KM Podcast Tape 1 introduces S2KM Podcast host Ned Arthur and Ned's company, Truffle Media Networks. In Tape 1, Ned and Patrick Hindert, S2KM's Managing Director and blog editor, discuss Ned's background and provide an overview of Truffle Media Networks. They also discuss the application of podcasting to the following industries:
  • Structured settlements - including the primary and secondary United States markets
  • Personal injury settlement planning
  • Special needs planning
  • Secondary insurance markets for annuities and life insurance
• Barbara Bowen - S2KM Podcast Tape 4 introduces Dr. Barbara Bowen, Managing Director of Sound Knowledge Strategies. Barbara is a knowledge management (KM) expert who specializes in eliciting and visually representing tacit knowledge to achieve shared mental models. In Tape 4, Ned and Barbara discuss Barbara's educational and professional background and introduce concept maps. In subsequent S2KM podcasts, Barbara and Ned will discuss specific S2KM concept maps including "How does Web 2.0 Impact Lawyers".
• Joseph Dehner - S2KM Tape 5 introduces Joseph Dehner, a partner in the law firm Frost Brown Todd and co-author of "Structured Settlements and Periodic Payment Judgments". Ned and Joe discuss Joe's historical study of, and role within, the structured settlement industry beginning in 1977. Ned also elicits Joe's preliminary S2KM podcast analysis of structured settlement public policy. Joe will be providing additional podcast commentary about structured settlement public policy for S2KM during the next couple of weeks.

Supplemental S2KM reporting - The following S2KM podcasts supplement prior S2KM blog reporting:

• Special Needs Attorneys - In S2KM Podcast Tape 2, Ned and Patrick discuss the relationship between structured settlements and special needs attorneys. Related S2KM commentary and analysis includes:
  • Structured Settlement Law - a public wiki S2KM developed for a June 12, 2007 presentation to the Academy of Special Needs Planners.
  • Academy of Special Needs Planners - an S2KM blog post reviewing the Academy's March 2007 Annual Conference.
  • Inconvenient Questions - S2KM's three-part series about the Deficit Reduction Act of 2005 and its potential impact on structured settlements.
• Structured Settlement Mid-2007 Report - In S2KM Podcast Tape 3, Ned and Patrick identify and review important mid-2007 structured settlement industry developments as highlighted in a prior S2KM blog post. They also review June 2007 structured settlement newsletters from the law firms Drinker Biddle and Pullman & Comley.
• AAJ 2007 Annual Conference - In S2KM Podcast Tape 6, Ned and Patrick review the American Association for Justice (AAJ) 2007 Annual Meeting which occurred in July 2007. S2KM's blog coverage of the AAJ meeting included three posts. S2KM and Truffle Media will be publishing additional AAJ Conference podcast reviews in August featuring other structured settlement stakeholder attendees.

For additional information about podcasting, see S2KM's prior blog post "Introduction to Podcasting" which features an embedded concept map developed by Barbara Bowen.

How the Primary Market Views Factoring

How the Primary Market Views Factoring root,
originally uploaded by Patrick Hindert.

This concept map was developed for S2KM Limited by Barbara Bowen of Sound Knowledge Strategies was originally distributed by Patrick Hindert as a hardcopy presentation handout at the 2006 "Affiliate Member Conference" hosted by the National Association of Settlement Purchasers (NASP) at the MGM Grand Hotel in Las Vegas on October 19-20, 2006.

You can click on the concept map to see a larger version which is posted in flickr.  To access the links and sub maps embedded in this concept map, however, you will need to view the concept map in this alternative format.  Please also see a second related concept map titled: "Overview of the Structured Settlement Market" which appears in a previous S2KM blog post with that title.

The following structured settlement market definitions may be helpful when reviewing this concept map:

Primary Market - The "primary" structured settlement market consists of stakeholders involved in the original sale of structured settlement products including annuities, trusts, custodial accounts, reinsurance - and various "blended products" like Medicare set-aside arrangements (MSA) and special needs trusts (SNT).  These stakeholders create the structured settlement funding in the context of resolving a personal injury claim.

Secondary Market - The "secondary" structured settlement market consists of stakeholders involved in the transfer or sale/purchase (aka factoring) of structured settlement payment rights created by the primary market as part of a personal injury settlement or periodic payment judgment.

Overview of the Structured Settlement Market

Overview of Structured Settlement Market,
originally uploaded by Patrick Hindert.

This concept map was developed for S2KM Limited by Barbara Bowen of Sound Knowledge Strategies and was originally distributed by Patrick Hindert as a hardcopy presentation handout at the 2006 "Affiliate Member Conference" hosted by the National Association of Settlement Purchasers (NASP) at the MGM Grand Hotel in Las Vegas on October 19-20, 2006.

You can click on the concept map to see a larger version which is posted in flickr.  To access the links and sub maps embedded in this concept map, however, you will need to view the concept map in this alternative format.  Please also see a second related concept map titled: "How the Primary Market Views Factoring" which appears in a subsequent S2KM blog post with that title.

The following structured settlement market definitions may be helpful when reviewing this concept map:

Primary Market - The "primary" structured settlement market consists of stakeholders involved in the original sale of structured settlement products including annuities, trusts, custodial accounts and reinsurance - and various "blended products" like Medicare set-aside arrangements (MSA) and special needs trusts (SNT). These stakeholders create the structured settlement funding in the context of resolving a personal injury claim.

Secondary Market - The "secondary" structured settlement market consists of stakeholders involved in the transfer or sale/purchase (aka factoring) of structured settlement payment rights created by the primary market as part of a personal injury settlement or periodic payment judgment.